Free Standard Shipping $75+, Auto Applied at Checkout Ice Packs Required Above 70°

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    • About Us
      • Making Sweet Memories
      • Awards
    • Shop
    • Recipes
      • Fudge O'Bits® Milkshake
      • No-Bake Pie Crust
      • Peanut Butter Cups
      • Fudge O' Cookie™
      • Fudge O' Brownies™
      • Citrus Fudge-y Cupcakes
      • Fudge-y Icing
      • Lemon Zest Cookies
      • Sweet Garnishments
    • FAQ
    • Contact
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  • Home
  • About Us
    • Making Sweet Memories
    • Awards
  • Shop
  • Recipes
    • Fudge O'Bits® Milkshake
    • No-Bake Pie Crust
    • Peanut Butter Cups
    • Fudge O' Cookie™
    • Fudge O' Brownies™
    • Citrus Fudge-y Cupcakes
    • Fudge-y Icing
    • Lemon Zest Cookies
    • Sweet Garnishments
  • FAQ
  • Contact
  • Retail Store

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  • Orders
  • My Account
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Addressing Your Questions

Q. What are your hot weather shipping guidelines?

 Our chocolate is real chocolate, and therefore, cannot handle warm weather shipping. We want your purchase to arrive in the best condition for your enjoyment.

  • During the months of June, July, and August, we place a limit on shipping.
  • During the months of May and September, we ship only with ice packs (reflected in the shipping charge), and we try to ensure temperatures will be in the lower 80s, if not below 80°.
  • During the months of October through April, we ship normal, unless the temperatures are above 80° at the shipping destination. In this case, we will contact you to notify you of the need for cold pack shipping.

We reserve the right to hold your order up to 2 weeks, to ensure that it is shipped during temperatures that are conducive for product sustainability. If the temperatures will not accommodate shipping after we have held your product order for 2 weeks, we will contact you to let you know the status of your order, when we believe it will be safe to ship, and give you the option to cancel your order and receive a full refund. We take great care in delivering our goodies to you and we appreciate your trust in us to deliver a quality product. Our goal is to ensure your purchase is a sweet experience.

Q. What is your allergy warning?

Our products are prepared and packaged using machines that may come in contact with gluten, eggs, dairy, or dairy products, peanuts, tree nuts, and soy. Please use caution if food allergies are a severe condition for you or a loved one.

Q. Can your fudge be placed in the freezer?

In the freezer, they retain flavor for approximately one year. However, this is real chocolate, not hydrogenated; therefore, the extreme temperature differences could cause the chocolate to bloom, which is a harmless discoloration that occurs when the chocolate has been through drastic changes in temperature, and the fat separates slightly. Sometimes it causes a whitish-gray color on the chocolate. The product remains perfectly safe to eat, but the appearance can change

Q. What is the shelf life of your fudge?

We make each batch with an approximately 10-11 month shelf life from the time we make the product. All of our fudge bags are sold with a "Best Buy" date on the back.

Q. Do you sell diabetic fudge? What sugar substitute do you use?

Yes, we do offer diabetic fudge via phone orders. Since it requires refrigeration with a shorter shelf life, we only make it upon request. We use Stevia in our diabetic fudge making.

Q. Do you make variety gift baskets of your sweets?

Yes, we make gift baskets and can ship anywhere in the contiguous 48 U.S. states. To order a gift basket for any occasion, please call us: (812) 821-6566

Q. Do you have a corporate gift selection?

Yes, we can do any size of corporate ordering. Please call us for further details, discount pricing, and gift options. (812) 821-6566

Q. Are your products Kosher Certified?

While we do not have a Kosher certification, all of our ingredients are certified Kosher. We hope to have our facility certified in the near future.

Q. Are your products outsourced?

No. We still make all of our Fudge O'Bits®, brittles, caramels, toffee, and more in-house. We believe in quality over quantity and hope to present our products to you with the same taste of love and sweetness our Grandma inserted with every batch. 

What we buy wholesale is our bulk candies, and we have high standards for their quality, texture, and taste. We only select the best for you because you deserve the best.

Q. I received an alternate item instead of what I ordered, why?

Sometimes our items listed on the website, sell-out in-store or through our other selling platforms. We try to keep our site up-to-date, but sometimes things sell out too fast. If that is the case, we will send a similar substitute in its place so you can continue to enjoy the delicious items we have to offer and mark out on your order sheet what is out-of-stock. If we do not have anything similar, we will refund you the money. We will re-list the item once it is back in stock.

© 2023 Diamond K Sweets

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